Before leaving for another international trip, I had a chance conversation that reminded me why I love connecting with people—even when I’m not on the road. Jose, the 21-year-old manager of a local cleaning company, came by to help me prepare my house for Airbnb guests. I expected a short business visit. Instead, we ended up talking for nearly two hours—and his story floored me. Jose’s story is one of resilience, ambition, and hope.